Help Center
Everything You Need to Know
What is your return policy?
All products that were initially in the package must not be substantially used for a full refund. You may return the products to the given address on the package. If you have any further concerns or issues, please contact us through email: (Info@TheLLC.shop) We will reply back within 48 hours.
What are the payment options?
Online orders will require an electronic payment. The process is completely secure through our website.
How should I incorporate The Land Luxe Collection into my daily skincare routine?
Start your routine with the Cleanser to remove impurities, then use the Brightening Scrub 1-3 times per week to exfoliate. Follow with the Hyperpigmentation Serum to even out skin tone and finish with the Moisturizer and Land Oil to hydrate and firm your skin. For best results, use the products consistently as directed. You should also use the Land Oil in your hair and beard.
How should I do the Hot Oil Deep Conditioning Treatment? How often?
First shampoo and wash the hair. The bottle is perfect to sit in a small pot of hot, almost boiling, water with its top off. The water needs to be at the same level as the oil in the bottle. Let the bottle sit in the water for 3 minutes. Check the temperature of the oil on your wrist and then apply it from the root down to the end of the hair. After application, add your favorite hair conditioner. Allow it to sit for 15 minutes or longer then rinse the hair. You can do this process 1 to 2 times a month or just add the oil steps into your regular hair conditioning routine.
What skin types are The Land Luxe Collection products suitable for?
The Land Luxe Collection is designed for all skin types, including dry, oily, combination, and sensitive skin. Each product is formulated with natural, nourishing ingredients that cater to a variety of skin needs, ensuring a gentle and effective experience for everyone.
Do The Land Luxe Collection products contain any harmful chemicals?
No, The Land Luxe Collection is formulated with all natural products. Our products are made with carefully selected, high-quality ingredients that are safe, gentle, and effective for your skin.
How long will it take to see results from using The Land Luxe Collection?
Results vary depending on individual skin types and concerns, but many users notice an improvement in their skin’s texture and radiance within a few weeks of consistent use. For best results, use the products as part of your daily skincare routine.
What is the shelf life of The Land Luxe Collection products?
Each product in The Land Luxe Collection has a shelf life of approximately 12-24 months. We recommend storing the products in a cool, dry place away from direct sunlight to maintain their effectiveness.